How to Update 3DEXPERIENCE SOLIDWORKS (SOLIDWORKS Connected)

SOLIDWORKS Connected ensures you have access to the most recent features and improved performance through regular updates. This guide will assist you in downloading and installing updates for SOLIDWORKS Connected.

When an update is released, a dialog window appears when you start SOLIDWORKS Connected to notify you that an update is available and provides an option to either “Get Update” or “Skip” It also displays a countdown of how long you’ll be able to continue using your current version without updating. This allows you to allocate time for the download and installation process before support for the previous version ceases.

When you are ready, launch SOLIDWORKS Connected and watch for the pop-up to show.  

NOTE: Alternatively, you can jump straight to the 3DEXPERIENCE platform and proceed with the following steps.

When you click on “Get Update” you’ll be redirected to the 3DEXPERIENCE webpage and prompted to log in (if necessary). From there, click the 3DCompass in the top left of your screen, then find SOLIDWORKS Connected in your apps list on the left, and select the dropdown arrow on the right side of the icon to begin.

Next, a flyout menu appears showing you that a new update is available. Click on the update arrows to continue the update.

Depending on the update, this may start by updating your 3DEXPERIENCE launcher. If prompted, click “Update all Roles” to be sure you have access to the latest version of all of your 3DEXPERIENCE applications.

Then a new screen will pop up showing which update is being installed. Click “Next”, and the installer will gather the necessary information. Once prompted, begin the installation (you may have to click on SOLIDWORKS Connected again to start the process).

Prior to the installation, you will receive one more prompt. Ensure that you have sufficient storage space available before proceeding with the installation. When ready, click “Install”.

Depending on what update is being installed, an additional screen may prompt you for which add-ins you’d like to install along with SOLIDWORKS Connected. Check those you’d like to include in this update, or simply click “Next” to continue with default settings.

NOTE: If a desired Add-in is not installed during this step, you have to uninstall and then reinstall SOLIDWORKS Connected to be presented with the option to install them again.

The installation may take some time depending on the size of the update, the number of add-ins, your internet speed, and computer performance.

Once the installation has been completed, you will receive a confirmation of what was installed. Click “Close” and your updated SOLIDWORKS Connected is ready to use as normal!